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Removing Contacts from Constant Contact during the sync with Salesforce when email is Opted-Out in Salesforce

Removing Contacts from Constant Contact during the sync with your Salesforce is critical in keeping your lists fresh. 

With this cool feature enabled in Step 3 of your Set Up, it will help clean up your list from those deleted or unsubscribed records from the Marketing Automation software that can’t be removed when doing the regular sync.

You will then need to Reset Sync Process and Resync which is found on your unique Set Up page so that the Full Sync Add-On will take effect.

Removing records using Salesforce Custom Fields from Constant Contact

To remove people from a Constant Contact list that no longer meets your Filter and Segmentation criteria the Full Sync is also needed.

Example Field Mapping:

Opt-Out using the Custom Opt-Out.

No emails from NACD chapters (Opt_Out_Chapter_Email__c)


Constant Contact Unsubscribe

How it Works:

If you place the Filter for this Custom Opt-Out back into your Filters it then runs a Full Sync the record which does not match this filter would be removed from Constant Contact List.

When using the custom opt-out feature and "unsubscribe on opt-out" you need to remove the unspecific custom opt-out field from the filter so SyncApps knows which record needs to be unsubscribed.

Please note that with the "unsubscribe opted-out records" feature once unsubscribed SyncApps cannot resubscribe the contact back to Constant Contact even if you check the removed custom opt-out field.

Sync Contacts with the Custom Field only and not the basic field in Constant Contact

Once this feature is enabled in Step 4 of your Set Up, SyncApps will then allow you to override the Constant Contact email address which has only one allowed today in their API.  Which field in Salesforce you map to just needs to be an email type field.

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