Sync NetSuite Contacts and Customers to Zendesk Users and Organizations

Use Case: Integrate NetSuite Contacts and Customers to Zendesk Users and Organizations

  • Contacts (NetSuite) is equal to Users (Zendesk)
  • Customers (NetSuite) is equal to Organizations (Zendesk)

Subscriber:

I have created a NetSuite Contact list, but I only seem to get NetSuite Customers syncing over as Zendesk Users.

Cazoomi:

Be sure if needing to sync both NetSuite Contacts and Customers to Zendesk to use a NetSuite Customer and Contact Saved Search to meet your requirements.

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Please note that SyncApps only syncs the first 100 records in a Trial so limit the Saved Search to under 100 Contacts or Customers in NetSuite.

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