Have you experienced an issue where you have changed the name of one of your Mailchimp Audience, and SyncApps does not recognize it?
Be sure the Audience names match 100% between SyncApps and Mailchimp.
Here's the remedy:
See if your Mailchimp Audience name has two spaces. This would cause a scenario in which SyncApps could not find the matched list.
- "ABC Events:" and "Webinars" words
- "Webinars," and "Trainings" words
Please edit the Mailchimp Audience name to fix double spaces, and you should be able to use the list.
"ABC Events: Webinars, Trainings & Trade Shows" (1 space before "Webinars"; SyncApps will recognize it as it has the same name)
"ABC Events: Webinars, Trainings & Trade Shows"(2 spaces before "Webinars"; SyncApps will not recognize)