98% Technical Support Satisfaction Rating Have Questions? Explore our Help Center.

I changed the name of one of my Mailchimp Audience and now SyncApps is not reading it

Have you experienced an issue where you have changed the name of one of your Mailchimp Audience, and SyncApps does not recognize it? 

Be sure the Audience names match 100% between SyncApps and Mailchimp.

Here's the remedy:

See if your Mailchimp Audience name has two spaces.  This would cause a scenario in which SyncApps could not find the matched list.

  • "ABC Events:"  and  "Webinars" words
  • "Webinars,"  and  "Trainings" words 

Please edit the Mailchimp Audience name to fix double spaces, and you should be able to use the list.

"ABC Events: Webinars, Trainings & Trade Shows" (1 space before "Webinars"; SyncApps will recognize it as it has the same name)
instead of

"ABC Events: Webinars, Trainings & Trade Shows"(2 spaces before "Webinars"; SyncApps will not recognize)
Have more questions? Submit a request


Cazoomi Resources