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Campaign Response not flowing to Salesforce errors

Campaign Response errors are based on the role permissions in Salesforce in most cases.

To overcome this error, log in to your Salesforce account and change the permissions for the user in Salesforce which is using SyncApps by enabling the Salesforce "Marketing User" on the user's record.

Errors:

Error creating Notes. insufficient access rights on cross-reference id 

Error Code: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY

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SALESFORCE INTEGRATION ROLE PERMISSIONS:

  1. API Enabled permission to access any Salesforce API
  2. Object permissions for all needed
  3. Page layout assignments for all required by your role
  4. Record type assignments if using record types
  5. Contacts
  6. Leads
  7. Accounts
  8. Campaigns
  9. Campaign Members
  10. Campaign History
  11. Custom Fields
  12. External data source access
  13. The detail and edit pages
  14. Related lists
  15. List views

NOTE: For integration, make sure that "View All Data" is checked on the user's profile.
Profile > Administrative Permissions > View All Data

Please let us know if the error still persists and we will help you troubleshoot 24/7.

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