SyncApps Server IP Addresses for Trusted IPs and Firewall white-list

 

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If you have on-premise software such as SugarCRM on-premise, MS Dynamics CRM, Parature, JIRA with firewall configured please add the following IP addresses to your firewall white-list so SyncApps servers can connect to you applications:  
 
  • 50.57.94.62
  • 162.242.161.75
  • 104.239.198.175
 
The above IP addresses also need to be added to the trusted list if you use Salesforce trusted IPs, NetSuite IP address restriction or other IP address based restriction rules.
 
 
NetSuite Error Example
Error on sync: Invalid login. IP Address does not match any of the IP Address rules specified for this entity. (Error code: USER_ERROR)

Solution
Add the SyncApps IP addresses to trusted networks list.

Salesforce Specific Error Issues
Invalid username, password, security token; or user locked out. Are you at a new location? When accessing Salesforce--either via a desktop client or the API--from outside of your company’s trusted networks, you must add a security token to your password to log in. To receive a new security token, log in to salesforce.com at http://login.salesforce.com and click Setup | My Personal Information | Reset Security Token. (Error code: LOGIN_MUST_USE_SECURITY_TOKEN)]
 
 
Solution:
Add the SyncApps IP addresses to trusted networks list.

Feel free to email our Support team [support@cazoomi.com] if you have any problems which you need to address as we are really excited to have you as subscribers for the next growth build-out at Cazoomi.

Thanks again for being a SyncApps subscriber and let us hear from you on community.cazoomi.com when you have questions, enhancement requests or any issue.




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