SyncApps Server IP Addresses for Trusted IPs and Firewall whitelist

Hey there, it’s delightfully nice that you could join us today!

Did you know that we’ve enhanced our system so that you’ll feel free and relaxed with the confidential datum you have?

Well, good news! As you can see, below are some informative ways on how you should be set-up with integrations you might relate with:

If you have on-premise software such as SugarCRM On-Premise, Dynamics 365 CRM with firewall configured, please add the following IP addresses to your firewall whitelist so SyncApps servers can connect to your applications:  

 

  • 50.57.94.62
  • 162.242.161.75
  • 104.239.198.175

 

The above IP addresses also need to be added to the trusted list if you use Salesforce trusted IPs, NetSuite IP address restriction or other IP address based restriction rules.

Below is a NetSuite Error example:

Error on sync: Invalid login. IP Address does not match any of the IP Address rules specified for this entity. (Error code: USER_ERROR)

The absolute solution for that is to add the SyncApps IP addresses to trusted networks list.

Below is Salesforce Specific Error Issues

Invalid username, password, security token; or user locked out. Are you in a new location? When accessing Salesforce--either via a desktop client or the API--from outside of your company’s trusted networks, you must add a security token to your password to log in. To receive a new security token, log in to salesforce.com at http://login.salesforce.com and click Setup | My Personal Information | Reset Security Token. (Error code: LOGIN_MUST_USE_SECURITY_TOKEN)]

Its solution is to add the SyncApps IP addresses to trusted networks list.

Feel free to email our Support team if you have any problems which you need to address as we are excited to have you as subscribers for the next growth build-out at Cazoomi.

Thanks again for subscribing and let us hear from you on community.cazoomi.com when you have questions, enhancement requests or any issue.

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