Best way to test email unsubscribes during the Free Trial?

Question:

To test the unsubscribe sync, I unsubscribed a contact from NetSuite and I unsubscribed a contact through MailChimp. I waited 2 days and then checked their accounts on both sides and nothing changed for either.  What gives?

Answer:

In a SyncApps Free Trial, only 100 contacts/leads (maximum) from NetSuite CRM will be synced and unsubscribes will only be synced from those 100 records. Regarding MailChimp to NetSuite unsubscribe sync, SyncApps only sets opted-out status from those initial 100 records.
 
For Unsubscribe functional testing:
  • use a new MailChimp List (empty)
  • create a NetSuite Saved Search to control what email addresses should be synced
 
  1. Input NetSuite Saved Search in Step 1 of Sync Profile
  2. Input MailChimp List (empty) in Step 2 of Sync Profile
  3. Save Sync Profile 
  4. Tap Sync Now: SyncApps will copy 100 NetSuite contacts maximum to MailChimp
  5. Unsubscribe one of the contacts in MailChimp
  6. Do Sync: SyncApps will set global opted out status in NetSuite
  7. Set one of the synced contacts in NetSuite as opted out (Soft-Opt Out)
  8. Tap Sync Now again: SyncApps will unsubscribe the contact in MailChimp

This will completely test the unsubscribe functionality in SyncApps and get you started on the plan of your choice.

*Free, Basic, Professional or Enterprise

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