Salesforce Campaigns from MailChimp & reports?

Subscriber: I have a few quick questions related to the Sync history from SyncApps & Salesforce.com reporting.

We sent out a blast earlier this week to 2000+ recipients but only 1649 show as updated. Curious to know why the others didn’t update. Might require a dive into the data to ensure everyone is accounted for.

Perhaps they were leads that were added to MailChimp before the sync tool was deployed?

Cazoomi:

The 1649 figure are email addresses retrieved from campaigns you selected: ABC Services, Contact Us Form, HR Services, ABCD Services, International, Not Defined, October 2012: Webinar Invitation, ABCDE Services, My Services, September 2012 E-mail Blast.

Please also note that email addresses in cleaned and unsubscribed list will not be synced in MailChimp SyncApps. Also if the 2000+ recipients reside in MailChimp then the numbers could not be compared because there might be contacts in MailChimp that are not in the selected campaigns mentioned above.

Best Practice: Syncing all leads instead of select campaigns solves many issues around SyncApps integration services.

Subscriber: Under certain specific leads within Salesforce.com, I can see that several of the same (and some different) campaigns were mapped over. Any idea why? I can provide screenshots if need be.

Cazoomi:

For campaign response from MailChimp, SyncApps will create a campaign in Salesforce for each MailChimp campaign. If you check out MailChimp you will see several campaigns with the same name which demonstrates this functionality.

Subscriber: How does Salesforce.com report activity in terms of opens, clicks, bounces, etc.?

Cazoomi:

Currently, SyncApps tracks the number of clicks, opens, bounces for each contact/lead in campaigns. you will just need to put in the fields into the appropriate layout(s): Campaign Response setup: video (5 min setup)

 
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