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Unable To Login To SugarCRM With Web Service URL


Hello - I am trying to sync and export my email from my Contacts in Sugar to Constant Contact. I got to the point where I need to enter our Sugar URL but I got this error message:  

Unable to log in to SugarCRM. Error on SOAP execution: Bad data passed in; <a href="">Return to Home</a>

I don't understand the SOAP execution part of the instructions. Thanks!


You can find some URL examples if you hover over the icon on the configuration page. 

Web Service URL (SOAP) 

Module Type: Contacts  

This is the URL of the SOAP web service endpoint. Please use the v2 SOAP URL. The URL should end with "service/v2/soap.php".

  • If your SugarCRM is hosted on Sugar On-Demand, the URL will be:
  • If SugarCRM installed as a root web application, the URL will be like this: 
  • If SugarCRM is installed for example under "sugar" path, the URL will be:

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