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Unable To Login To SugarCRM With Web Service URL

Subscriber:

Hello - I am trying to sync and export my email from my Contacts in Sugar to Constant Contact. I got to the point where I need to enter our Sugar URL but I got this error message:  

Unable to log in to SugarCRM. Error on SOAP execution: Bad data passed in; <a href="https://mycompany.sugarondemand.com">Return to Home</a>

I don't understand the SOAP execution part of the instructions. Thanks!

Cazoomi:

You can find some URL examples if you hover over the icon on the configuration page. 

Web Service URL (SOAP) 

Module Type: Contacts  

This is the URL of the SOAP web service endpoint. Please use the v2 SOAP URL. The URL should end with "service/v2/soap.php".

  • If your SugarCRM is hosted on Sugar On-Demand, the URL will be:
    https://[your_sugar_ondemand_subdomain].sugarondemand.com/service/v2/soap.php
  • If SugarCRM installed as a root web application, the URL will be like this: 
    http://[hostname]:[port]/service/v2/soap.php
  • If SugarCRM is installed for example under "sugar" path, the URL will be:
    http://[hostname]:[port]/sugar/service/v2/soap.php

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