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Drag and Drop default type for a Salesforce Library?

Welcome to Cazoomi!

Are you experiencing challenges with Drag and Drop functionality? If so, this article can help you.

Here's a use case from one of our subscribers which you can follow through if you have the same problem.

Subscriber:

I was wondering if you could answer a question for me. The drag and drop functionality is working as it should unless I specify a default type for a Library. If I do so, I receive the following error when trying to upload:

Error: Insert failed. First exception on row 0; first error: FIELD_INTEGRITY_EXCEPTION, Content of this type cannot be published into the library as it uses restricted content types.: []

Can I:

A) Default the content type of the upload software to the same type or:
B) Have the content uploaded from your software convert to the relevant content type of the library?

Any help would be appreciated.

Cazoomi:

It looks like just a permission issue at your end. Your user who is trying to upload the content doesn't have the permission.

Yes, you can set the default content type from the native content type. Drag and Drop are not converting the content to the relevant content type of the library. We are only allowing the user to select the library and that content will be published into that library.

Hope that helps.

If you have any questions, you can always contact our 24/7 support with any questions you might have.

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