Real People, 24/7

Update Dynamics 365 if subscribers update their profiles in Mailchimp

New features which are now rolled out for all Dynamics 365 to Mailchimp subscribers are: 

1) Sync Dynamics marketing lists to Mailchimp Groups 

2) Update Dynamics CRM from Mailchimp contact update forms 

For this to take effect. The webhooks must first be established initially by syncing first the records from CRM to Mailchimp.

1. In Step 1 of the Set Up, sync all records from CRM to Mailchimp or you may also use the specific Marketing Lists sync if preferred. Hit the "Next" button at the very bottom to move to the next step.

2. In Step 2 of the Set Up, enter the Main Audience. Then enable the option " Update Dynamics 365 if subscribers update their profiles in Mailchimp " to enable the webhooks.


What is a Webhook? Mailchimp uses Webhook technology to update the records in CRM in real-time even if the sync in SyncApps s not running. See the flowchart below:


Once done, hit Save then Reset Sync Process and resync so that SyncApps will follow the new configuration on the next syncs.

Need some help?

Check out the options below on how you can contact our Support Team and find the answers you need to help you with your SyncApps integrations.

Help Center & Email is 24/7 to | Live Chat & Phone is scheduled.


Check out these Help Desk articles for answers to frequently asked questions. 

Get Started | Login Issues | Pricing

Be sure to see one customer's story on how SyncApps helped them save 13 days per year of manually importing/exporting data!


Have more questions? Submit a request