Both types of bounces, hard and soft, land in the Campaign Member status and in the Campaign Response field coming from Mailchimp to Salesforce.
Mailchimp "cleans" any Hard bounces from your Audience and prevents emailing to the same address. However, soft bounces (which could be caused by a full mailbox, or other reasons) are permitted to be mailed to again, up to 7 soft bounces.
For Campaign Response coming from Mailchimp, there are no separate soft bounce, and hard bounce calls as the API does not differentiate that information.
However, for hard bounce (cleaned) status it can be synced back to a custom field (checkbox type), so you can see if a contact is in hard bounce status.
Please map the field Hard Bounce from Mailchimp to Salesforce today in Field Mapping in Step 4 in your Set Up.
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