Real People, 24/7
Real people 24/7

Constant Contact Errors not showing up in reports

Due to a limitation in Constant Contact API that does not return detailed errors SyncApps cannot report which email addresses have errors.  

Only error total is displayed like in the following text: 

[Processed records=7, Updated=5, Error=2, Flagged as Opted-Out=0, Duplicated Email Address=0, Records With Blank Email Address=0, Previously Bounced=0, Filtered=0]

To see the detailed error you can open Constant Contact Activity Reports.

Please see how-to below:

Usually, the errors are caused by contacts who have been unsubscribed previously and cannot be updated by SyncApps. 

Head over to your Constant Contact account and under Activity, you will be able to see the detailed errors and how to fix each.  

ccerror.png

Need some help?

Check out the options below on how you can contact our Support Team and find the answers you need to help you with your SyncApps integrations.

Help Center & Email is 24/7 to support@cazoomi.com | Live Chat & Phone is scheduled.

FAQs

Check out these Help Desk articles for answers to frequently asked questions. 

Get Started | Login Issues | Pricing

Be sure to see one customer's story on how SyncApps helped them save 13 days per year of manually importing/exporting data!

Subscriber_Story_CTA_-_Generic__1___2_.png

Have more questions? Submit a request

Comments