Need to specify the Status of Leads created in NetSuite via SyncApps?
Let's say, in your CRM, Leads are being created with LEAD-1 - New, which is the first Status. Ideally, they would be created with Lead-3 - Open.
You can map the "Lead-3 - Open" static text to the NetSuite "Customer Status" field in the Field Mapping section of your integration, then select the mapping direction from Act-On to NetSuite.
Be sure to Reset Sync Process and Resync so that any updates in your Set Up configuration will be saved.
Need Some Help with a Human Touch?
Check out the options below on contacting our support team and finding the answers you need to help you with your SyncApps integrations.
Help Center & Email is 24/7 to email@example.com | Live Chat & Phone have to be scheduled in advance.
Check out these Help Desk articles for answers to frequently asked questions.
Get Started | Login Issues | Pricing
Be sure to see one customer's story on how SyncApps helped them save 13 days per year of manually importing/exporting data!