Looking for the fields for Field Mapping in Step 4 of the Sync Profile but they're not available?
Try these simple steps to see these fields today!
- In Step 4 of the Sync Profile, tap "Refresh Fields", after tapping this one, see the drop-down menu if the fields you're looking for is already available.
- In some CRM's such as NetSuite, the availability of the fields will depend on the Saved Search that you have selected in Step 1 of the Sync Profile.
- In Delivra, for custom fields you can use the database name, for example, RePhoto_ database name is text11_ then you need to map to Text11.
- There are also some instances that it won't appear due to the reason if the field is supported by the API.
Please shoot us a note anytime to our 24/7 support.