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Fields not available in Field Mapping Step 4?

Hey there, thanks for stopping by!

Looking for the fields for Field Mapping in Step 4 of the Sync Profile but they're not available?

Try out these simple steps to see what you’re looking for today!

  • In Step 4 of the Sync Profile, tap "Refresh Fields", after tapping this one, see the drop-down menu if the fields you're looking for is already available.

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  • In some CRMs such as NetSuite, the availability of the fields will depend on the Saved Search that you have selected in Step 1 of the Sync Profile.
  • In Delivra, for custom fields you can use the database name, for example, RePhoto_ database name is text11_ then you need to map to Text11.
  • There are also some instances that it won't appear due to the reason if the field is supported by the API.

If in case you need some assistance, please shoot us a note anytime to our 24/7 Support Team.

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