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Bring over Mindbody non-marketable Contacts in your integration 

Sync Mindbody Clients with subscribing promotional email unchecked as non-marketable Contacts to Infusionsoft.

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Does your Studio need to ignore "subscribe promotional email" (Mindbody opt-out) so all your customers will be synced although subscribe promotional email is unchecked?

Please use this Mindbody feature to meet this requirement using it in Step 1 of your Set Up for "Sync Mindbody Clients with News and Promos subscriptions unchecked".

In Mindbody, USA-based customers are defaulted to checked for Subscribe to our newsletter & promotions feature and non-USA customers it will be set to uncheck.

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Clients can also update the settings by login to Mindbody business's website:

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Software Changes (May 2018) - Client Communications

After selecting any of the configurations in this Step then please don't forget to hit SAVE or NEXT so that the settings will be applied.

Please note Infusionsoft email marketing statuses and rules outlined here.

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