Error on sync: Invalid API token for the specified Highrise URL

06 Jan 2019 15:50:12 ERROR Error on sync: Invalid API token for the specified Highrise URL

Experiencing the issue above? 

This is a very simple fix! Just need to enter the right Highrise API Token and you'll be up and running with your integration.

Here's how it can be done:

To get the Highrise API token, please login into Highrise then go to Account & Settings > My Info > API Token.

Copy the API Token then paste it in Step 1 of the Sync Profile as seen in the screenshot below:

 

save image

 

Once done then don't forget to hit the Save button and resync. If the issue still persists, our 24/7 Support team is always ready to help!

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