Have you encountered an error when connecting to Mailchimp in Step 2 of your Set-Up which states that the API Key might be invalid for Mailchimp?
Here are a few of the factors that might have caused the error:
- You might have inputted the wrong Mailchimp API Key in Step 2 of the Set Up.
- When updating the Mailchimp API key in Step 2, the browser's password programs are enabled, as this causes cache issues.
- Mailchimp API key has expired.
Mailchimp API Key Solution
- First, log in to your Mailchimp account then head straight to the API Keys. Create or generate a new one to be used for SyncApps.
- Copy the new API Key then head back to your Set-Up, specifically to Step 2.
- Paste the newly generated API Key in the Mailchimp API key text box in Step 2 of the Set Up. Hit Save then resync.
Check out the Full Mailchimp for Salesforce Guide Below to See How to Set up Your Integration.
Need Some Help with a Human Touch?
Check out the options below on how you can contact our support team and find the answers you need to help you with your SyncApps integrations.
Help Center & Email is 24/7 to firstname.lastname@example.org | Live Chat & Phone have to be scheduled in advance.
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Be sure to see one customer's story on how SyncApps helped them save 13 days per year of manually importing/exporting data!