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How to find your Mailchimp API Key and fix any errors

Issue:

I have encountered this error below which states that my API Key might be invalid for Mailchimp?

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Here are the following factors that might have caused the error:

  • You might have inputted the wrong Mailchimp API Key in Step 2 of the Sync Profile.
  • When updating the Mailchimp API key in Step 2, the browser's password programs are enabled as this causes cache issues.
  • Mailchimp API key has been expired.

Solution:

  • First, log in to your Mailchimp account then head straight to the API Keys. Create or generate a new one to be used for SyncApps. 
  • Copy the new API Key then head back to your Sync Profile, specifically in Step 2. 

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Note -- When editing, remember to disable the browser's password programs or any autofill programs. You can also edit this in incognito/private mode.
  • Paste the newly generated API Key in the Mailchimp API key text box in Step 2 of the Sync Profile. Hit Save then resync.

Need some help?

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Check out the options below on how you can contact our support team and find the answers you need to help you with your SyncApps integrations.

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