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These are the several reasons why the Eventbrite Events are not syncing and created in Salesforce as Campaign(s) :
- Eventbrite is not connected in Step 2 of the Sync Profile.
- Eventbrite Campaign(s) is not selected in Step 2 of the Sync Profile.
- If Eventbrite Campaign(s) do not have records in it then SyncApps will not create this Campaign in Salesforce.
To overcome the issue, please follow these simple steps:
- Eventbrite is not connected in Step 2 of the Sync Profile.
Connect the correct Eventbrite account in Step 2 of the Sync Profile. Save then Reset Sync Process and resync.
- Eventbrite Campaign(s) is not selected in Step 2 of the Sync Profile.
Select Eventbrite events by tapping the "Select Specific Events to Sync" as shown in the screenshot above. Save, Reset Sync Process then resync.
- If Eventbrite Campaign(s) do not have records in it then SyncApps will not create this Campaign in Salesforce.
Make sure the EventBrite Events do have at least 1 record in it so that the Event will be created as a Campaign in Salesforce.
If the issue still persists, reach out to our 24/7 Support team today!
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