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How can I map the pre-mapped fields in Step 4 of my integration?

Hi there! You are probably here because you want to know how you can map the pre-mapped fields in Step 4 of your integration. Well, you just landed on the right article.

Pre-mapped fields are built-in fields of your software such as the following:

  • Email address
  • Name
  • Address (Primary/Standard)
  • Phone (Primary) 

By default, SyncApps integrates these fields even if you haven't configured these in the field mapping section. The fields that are available in the drop-down menu will depend on what Object type in Step 1 you have selected.

If you have selected "Contact" as the Object type, then only Contact type fields will be available for mapping. 

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In some cases, our subscribers wanted to make those available as one of the options to map. You just need to reach out to our 24/7 Support Team so we can work on customization that will enable overriding built-in mapping. Customizations are available to Enterprise Plan subscribers only.

Be sure to also check out our subscriber's story here on how SyncApps helped them save 100s of hours per year!

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