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Act-On Error SocketException: Unexpected end of file from server

Getting a headache watching this error popup in your Sync Logs?

Error message: 11 Mar 2019 01:50:20 ERROR Error on sync: SocketException: Unexpected end of file from the server.

"Unexpected end of file from server" usually means the server that you are calling out to isn't responding correctly. In other words, in Act-On's case, the server is timing out.

This error usually corrects itself upon subsequent syncs. Yet, if it continues, check the status page of the software being used like Act-On Status or log a case with the Act-On support team if the error persists.

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