Thanks for stopping by and taking a look at this error called "NullPointerException".
The "NullPointerException" is an error in Salesforce which occurs when a line of code is trying to use an object that has not been instantiated or expecting that a field is not empty. In this case, SyncApps was not able to set the field, leaving it empty, so it creates the error.
This can be remedied by updating the trigger and add a null value check before accessing the field.
Still, experiencing the error? Shoot our 24/7 Customer Support, together with the Salesforce trigger code, so we can try to check which part causes the NullPointerException.
Need some help?
Check out the options below on how you can contact our support team and find the answers you need to help you with your SyncApps integrations.
Help Center & Email is 24/7 to firstname.lastname@example.org | Live Chat & Phone is scheduled
Check out these Help Desk articles for answers to frequently asked questions.
Check out our subscriber's story here on how SyncApps helped them save hundreds of hours per year!