Real People, 24/7

Updating An Email Address In Salesforce

By default, SyncApps will update the record for you when it is changed in Salesforce. 

Since most marketing departments' requirement is just to update the email address, retaining the historical email marketing data in Constant Contact, Mailchimp, or others, this is the standard functionality of the SyncApps platform. 

However, if your marketing team wants to instead just delete the record and create a new one then just select this option from your integration Steps to override the default behavior of SyncApps.

Note: If the Salesforce record does not exist in your marketing automation platform at the time of syncing, this will create a new record in your marketing automation platform.

Need some help?

Check out the options below on how you can contact our support team and find the answers you need to help you with your SyncApps integrations. 

Help Center & Email is 24/7 to | Live Chat & Phone is scheduled 


Check out these Help Desk articles for answers to frequently asked questions.

Get Started | Login Issues | Pricing

Be sure to see one subscriber's story on how SyncApps helped them save 13 days per year of manually importing/exporting data!


Have more questions? Submit a request