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How can I create a new record in Salesforce even if it already exists?

Hello there! Thanks for stopping by! Do you need to create another Contact or Lead in Salesforce even if a matching record exists?

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Many software companies get multiple leads for multiple products like below on lead forms and need a way to make sure each is captured in their software of record.

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By default, SyncApps uses the email address as the unique data identifier. So when SyncApps detects the same email address of a record, even if a different record type, SyncApps will recognize it as a duplicate and it will not be synced back to CRM, eCommerce, Support or your Financial software.

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This key feature will enable your marketing team to capture leads for your sales teams even if you already have an existing record in Salesforce as a different Object type. Let's say, a Contact then in Mailchimp, it uses the same email address but as a Lead record, whenever this option is enabled, then it will create a new record in Salesforce.

Send our 24/7 Support team a note if you have any questions on this feature.

Also, be sure to check out our subscriber's story here on how SyncApps helped them save 100s of hours per year!

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