Have you already set up your Bounce Date and Bounce Reason fields in Step 4 of the Sync Profile but still not syncing back to your CRM?
Let's check that together!
First, you just have to double check if you have mapped these fields to your specified Salesforce fields in Step 4 of the Sync Profile. If you have mapped them each then Save your integration then Reset Sync Process and Sync Now.
There, you will now have Bounce Date and Bounce Reason fields sync back to Salesforce every time the integration runs.
Hope this helps and feel free to reach out to our 24/7 Support team if you have any questions.
Be sure to check out our subscriber's story here on how SyncApps helped them save 100s of hours per year!