Zendesk

• Zendesk for NetSuite modes of integration
• Sync NetSuite Case messages to Zendesk Comments
• Sync NetSuite Contacts and Customers to Zendesk Users and Organization
• NetSuite Customer record fields to Zendesk Organization fields
• Syncing NetSuite Companies to Zendesk Organizations
• RMA (Return Merchandise Authorization) feature for Zendesk

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Freshdesk

• How to set up Freshdesk RMA with NetSuite SyncApps
• How to Set Up Your Freshdesk for NetSuite Setup Integration (with Features)