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Sync NetSuite Contacts and Customers to Zendesk Users and Organization

Trying to Integrate NetSuite Contacts and Customers to Zendesk Users and Organizations?

Check out the way it works below:

  • Contacts (NetSuite) is equal to Users (Zendesk)
  • Customers (NetSuite) is equal to Organizations (Zendesk)

If you are trying to integrate both NetSuite Contacts and Customers to Zendesk just use a NetSuite Customer and Contact Saved Search to meet your requirements under the "Records to Sync - Specific NetSuite Saved Searches" in Step 2 of the Set Up.


Please note that SyncApps can sync 1 - 1,000,000+ records in a Trial so the best practice is to limit the Saved Search to under 100 Contacts or Customers in NetSuite for testing purposes. 

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