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Subscription Management


Whether you are in the midst of our 4 Weeks Free Trial or using our plans, you can change your Subscription at any time by logging into your account to upgrade, cancel, or change your plan.

Please log in to your account and tap on "My Account" to manage the monthly or yearly subscription. 

Downgrading to a higher or lower-tiered plan, your account is prorated to the chosen plan.

You can resubscribe anytime if you need to cancel from your SyncApps Dashboard.

Please note that you can pause your account as well by canceling. Just let our team know the reason, and we'll remind you to re-subscribe in 30 or 45 days.  

Your integration plan will be canceled, but rest assured that all your settings will be kept intact so that you can pick up where you left off when you return. 

Refund Policy (SyncApps)

SyncApps are billed to your credit card on a monthly or yearly basis. You can cancel the subscription at any time, and you won't incur further charges. However, you are responsible for any charges already incurred before cancellation.

SyncApps offers a Free 28-day trial on all SyncApps solutions. Your first charge will come after you sign up for our plans. You will also be notified by email before your Free trial expires to move to a subscription plan and will be provided the opportunity to cancel at that time after you are on a plan.

If you cancel after you are billed, no refund will be issued. You can cancel your subscription at any time by pressing the "Cancel My Subscription" button on the My Account page to make sure the subscription is Canceled. 

SyncApps maintains that it is the customers' responsibility to cancel their accounts themselves. Emails, phone calls, and/or voicemails are not acceptable methods of cancellation.

Need some help?

Check out the options below on how you can contact our support team and find the answers you need to help you with your SyncApps integrations. 

Help Center & Email is 24/7 to | Live Chat & Phone is scheduled 


Check out these Help Desk articles for answers to frequently asked questions.

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