If wanting to map Zendesk Work Phone field then please contact our 24/7 Support Team so that they can enable the customization for you today!
Feature:
Override built-in Mapping
After the customization has been enabled then please proceed to Step 4 of the Sync Profile and set it up based on your preference.
Please don't forget to tap the Reset Sync Process and resync so that the change will be applied.
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