Are you having trouble syncing your Mailchimp Opted-Out Contacts or Leads?

So, the case is you have manually Opted-Out of these records from Mailchimp, yet the manually opted-out records did not sync to Salesforce?

Here’s how you solve it!

Make sure that the "HasOptedOutEmail" field is visible in your Salesforce Layout and that the email opt-out choices are also visible in the Mailchimp Audience you are using.
You can use the feature for Resubscribing Unsubscribed records in Step 1 of your integration.

Handle Resubscribe so the Opt-Out flag will be cleared if a contact Resubscribes in Mailchimp.

Show list of list names with some boxes checked and the cursor over the Save button. save image

Just so you know, it does not work if the Contact in Mailchimp is Subscribed to multiple lists due to Mailchimp API restrictions.

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