Have you encountered an error when connecting to Mailchimp in Step 2 of your Set-Up, which states that the API Key might be invalid for Mailchimp?
Here are a few of the factors that might have caused the error:
- You might have inputted the wrong Mailchimp API Key in Step 2 of the Set Up.
- When updating the Mailchimp API key in Step 2, the browser's password programs are enabled, as this causes cache issues.
- The Mailchimp API key has expired.
Mailchimp API Key Solution
- First, log in to your Mailchimp account, then head straight to the API Keys. Create or generate a new one to be used for SyncApps.
- Copy the new API Key, then head back to your Set Up, specifically to Step 2.
Note -- Remember to disable the browser's password programs or any autofill programs when editing. You can also edit this in incognito/private mode.
- Paste the newly generated API Key in the Mailchimp API key text box in Step 2 of the Set Up. Hit Save, then resync.
Need Some Help with a Human Touch?
Check out the options below on how you can contact our support team and find the answers you need to help you with your SyncApps integrations.
Help Center & Email is 24/7 to support@cazoomi.com | Live Chat & Phone have to be scheduled in advance.
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