The "NullPointerException" is an error in Salesforce which occurs when a line of code is trying to use an object that has not been instantiated or expecting that a field is not empty. In this case, SyncApps was unable to set the field, leaving it empty, creating the error.
This can be remedied by updating the trigger and adding a null value check before accessing the field.
Still experiencing the error?
Shoot our 24/7 Customer Support, together with the Salesforce trigger code, so we can try to check which part causes the NullPointerException.
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