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CRM Checkbox Fields to Mailchimp Groups


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If you are here, then you are probably wondering how new or existing records in Mailchimp flows back to CRM and brings with it the subscription preferences they chose on your Sign Up Form or Update Profile Forms.

Image result for mailchimp update profile form

ref: Website forms and Mailchimp Update Profile forms


Well, you have come to the right place!

Keep in mind that Checkbox Fields are applicable to the following CRM’s:

  • Salesforce
  • Dynamics 365
  • Zoho CRM
  • NetSuite

Below is a best practice flow on how to Migrate Mailchimp Groups to Salesforce Checkboxes:


Let's see how Mailchimp for Salesforce works below:

Use Case Scenario

Your landing page (which is a Mailchimp contact form) has a lot of checkboxes. The checkboxes are handled in Mailchimp as Groups.

Want to sync these Groups exposed on our MailChimp form directly from the checkboxes and sync these subscribers to Salesforce?

Yes! You can also create each of your Groups (checkboxes on your Mailchimp form) as checkboxes on the Lead or Contact record in Salesforce and then set up in your Sync Profile to match them in Step 1 of your integration in SyncApps.

Updating subscriber and grouping data from Mailchimp for Salesforce is done in real-time (using webhooks), so Sync on Demand or Sync Scheduling is not needed for this action to take place.

To get started in using Checkboxes feature, please see your Dashboard > Add-Ons to enable this feature on your integration. 


Checkbox Fields for Segmentation will take precedence over any Campaign/List selection in Step 1 of each Sync Profile once selected.


Note that for Checkbox mapping, the Group information from Mailchimp should also be synced to CRM checkbox if properly configured, so there is a way to accomplish your flow from a Mailchimp form to Salesforce requirement today.

Mailchimp Segmentation Method in Step 2 must use Mailchimp Groups in the drop-down menu and not Tags when using our Checkbox feature, yet you have selected our newest feature Tags.

Groups are interdependent to our Checkbox fields feature while Tags are not.



Group Title - The Groups in Mailchimp must be in one Group title and named "Group Title to Use" in the Sync Profile. If you have existing Groups just be sure the Salesforce Campaign Names match the Group Names 100% before integrating.

Note and try out our BEST PRACTICE for success:

If you have existing records in Groups in Mailchimp that need to be synced back to Salesforce Checkbox fields, then ask our support about the feature to sync Mailchimp Group members to Salesforce Campaigns.

Example of Mailchimp Group members which are preexisting and can be synced back into CRM Checkboxes using your SyncApps integration.


Check out our Subscriber’s Story below on how SyncApps helped them save 100s of hours each year integrating today!


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