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How can I map a multi-select field from CRM to Mailchimp?

Mapping CRM multi-select field to Mailchimp is super simple!

Mailchimp does not support multi-select so you can map the CRM multi-select field to an individual Mailchimp text field. SyncApps will then sync it as comma-separated text like [CRM Field Value X, CRM Field Value Y].

Steps to get this setup:

Use 1 Text type merge tag, not a dropdown field but a text field for your CRM Multi-select field.

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Next, in SyncApps, go to your integration. While in Edit Mode, head to Step 4 of the Field Mapping area. Map the Multi-Select field in NetSuite to the Mailchimp merge tag just created as an individual text field.

Hit Save after mapping the field in Step 4.

Makes sense? Be sure to Reset Sync Process once done and ReSync.

Need some help?

Check out the options below on how you can contact our support team and find the answers you need to help you with your SyncApps integrations.

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