Are you looking to get your Paid Plan or any Add-On refunded?
Asking for and getting refunds can be a hassle most of the time with companies, however, we want to do away with all the hassle, which is why we’ve outlined our Refund Policy for your reference.
All refund requests go through our 24/7 Support Team, as we process them on a case-by-case basis. We’ll check your SyncApps account for any integration activity, and if we find that there haven’t been any Sync Profiles created to integrate or migrate your data, we’ll usually provide a refund on the spot, then escalate it to our Billing team to process immediately.
That said, we would love it if you stayed with us for a little longer.
We have our Free Plan, which costs absolutely zero - you can still get an excellent integration experience with 24/7 support at no expense. You can change your current Paid Plan to Free anytime you need to review your requirements some more to be sure you are on the plan that meets them.
See our Pricing page.
Again, the refund process is on a case-to-case basis, as the Support Team must assess your account for refund eligibility first.
Don’t hesitate to email us with any concerns - we’d love to hear from you. You can contact us through firstname.lastname@example.org at any time of the day.
We hope this article has helped you, and have a great one!